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Tulian Lake Trek

The Hidden Gem of Kashmir Valley

Easy

Tulian Lake Trek

BRS 3
Max Altitude
Kashmir
5 days
26 Km
Max 15
+ 5% GST

Add ons


Available Batches

Available Batches

Brief description

Grade:Easy
Location: Kashmir
Altitude:3685 m
Duration:5 Days
It’s difficult to find something in Kashmir that does not embody beauty of a unique kind. Tulian Lake is one of those many things about the state that inspire awe. Tucked deep in the Anantnag district of the state at a height of 3,685M, this alpine lake rests neatly amidst the high snowy mountains in its vicinity. Chunks of solid ice float in its waters giving character to this lake just 16 kms southwest of the popular city of Pahalgam. The trail of this trek is thick with forests characteristic of this region of Kashmir. Pine, fur, chir and spruce trees are plentiful in these lovely jungles. What’s even better about this lake apart from its floating icebergs is its unique shape – the curves of the lake give it a neat figure of the number eight. Stretching as far as a km, it is fascinating to see its turquoise blue colours which look brighter with the monochrome of snow in the background.

The trail does need you to tackle some steep slopes which if snowed on get very slippery. But if you are sure of your footing, this 5-day trek is a great addition to your exploration of Kashmir. Stay on this page to know about the Tulian Lake Trek.

Read more

Brief Itinerary

Srinagar (1,585M) to Ganesh Bal (2,126M) to Deno valley (2,516M)  
8 Km
4 Hours
3546m
Deno Valley (2,516M) to Kanimool (2,897M)  
8 Km
4 Hours
3546m
Kanimool (2,897M) to Tulian Valley (3,221M)  
8 Km
4 Hours
3546m
Tulian Valley (3,221M) to Tulian Lake (3,685M) and back to Tulian Valley (3,221M)  
8 Km
4 Hours
3546m
Trek from Tulian Valley (3,221M) to Ganesh Bal (2,126M) and drive back to Srinagar (1,585M)  
8 Km
4 Hours
3546m

Detailed Itinerary


Day 1

Srinagar (1,585M) to Ganesh Bal (2,126M) to Deno valley (2,516M)

 

Distance: 85 kms drive + 4.5 kms trek

Duration: 2.5 hours drive + 3 hours trek

The first day is to make your way to the trail head of the trek – Ganesh Bal and then trek out to Deno Valley. Ganesh Bal is a small village, 2 kms from Pahalgam, on the banks of Lidder river. We can provide a shared cab as an add-on option but if you want to get to Ganesh Bal on your own, there are shared cabs available from Srinagar to Pahalgam and then further to Ganga Bal village.

It is a relatively short day with a 2.5 hour ride in the valleys of Kashmir followed by a 4.5 km trek to Deno Valley. The open meadows with the horses and grazing cattle are just as enticing as the closed canopies of the thick forests. Today we rest amply and soak in the air of this beautiful valley.

Day 2

Deno Valley (2,516M) to Kanimool (2,897M)

 

Distance: 6.5 kms

Duration: 6 hours

The trail today takes us back on our route from yesterday for a bit and then turns towards the clearing of Chutiyaal. We then get onto the forest trail which take us to the meadows of Baisaran. The route from here on is a continuous ascent and one frequented by shepherds as you can tell by the shepherd huts scattered across the forest. 

The Kanimool campsite offers magnificent views of the Hodasarbal and Wokhalbal peaks. 

Day 3

Kanimool (2,897M) to Tulian Valley (3,221M)

 

Distance: 4 kms

Duration: 5 hours

We are walking a slippery slope on this day of the trek. Four long kilometeres of a continuous ascent on a slippery forest floor is best crossed with trekking poles. It is one of the most beautiful stretches on this trek as we cross some untouched parts of Kashmir. 

At the end of the slope, we reach the picturesque Tulian valley which is quite literally an embodiment of all your visuals of Kashmir – amply green and wide landscape with a stream of cold water and a few stony huts in the background. 

Day 4

Tulian Valley (3,221M) to Tulian Lake (3,685M) and back to Tulian Valley (3,221M)

 

Distance: 4 kms

Duration: 5-6 hours

Because the campsite is such a splendour, we go to visit the lake and come back for a second night at Tulian Valley. Today we’ll trek to the magical Tulian Lake which is in equal parts thrilling and challenging. An easy path slowly gives way to a boulder-ridden terrain which further turns into steep slopes of rock and scree. The steep gradient of the slope adds to the challenge of the loose rocks towards the last section of the climb but the anticipation of what is waiting at the end of the trail is motivation enough to keep going. Before long, we reach the top and are in company of the bright turquoise waters of this magnificent lake which spreads out a long kilometer ahead of us. 

As difficult as the ascent was, the descent is just as tricky. Be very careful as you make your way back to the familiar territory of Tulian Valley.

Day 5

Trek from Tulian Valley (3,221M) to Ganesh Bal (2,126M) and drive back to Srinagar (1,585M)

 

Distance: 7 kms

Duration: 5-6 hours

We retrace our steps back to our starting point at Ganga Bal today and drive back to Srinagar the same day. The route is a descent through and through, across the same forests we crossed on our way back. The last days of a trek are meant to take things slow. So, savour as much as you can of the pine smell of the forests, the quiet of the jungles and the patches of green and brown on the forest floor. 

What's Included

  • Veg/ Egg Meals during the trek - Starting evening snacks on Day 1 till Lunch on Day 5
  • Forest Permits/Camping Charges/Permits, Trek Permit Fee/IMF Permission (Up to the amount charged for Indian nationals)
  • Camping tents (Twin sharing), Temp rated sleeping bags, mattress
  • Safety Equipment includes static rescue rope, seat harness, carabiners, pulleys
  • Mountaineering course certified Trek Leader with First Aid certification & customized rescue course from NIM
  • Porters or mules for carrying common luggage
  • Exhaustive First Aid kit including portable oxygen cylinder

What's Not Included

  • Meals during road journeys
  • Any kind of Insurance
  • Any expense of personal nature
  • Any expense not specified in the inclusion list
  • Portage of personal backpack
  • Transportation to and from Srinagar

Are you Eligible for this Adventure?

Easy
3685 m
26 km

BRS Level Required

BRS 3

Tulian Lake Trek is a level 3 adventure on the Bikat Rating Scale.

This makes it mandatory for you to have high-altitude experience of preferably multiple treks marked at level 5 on the BRS. The altitude, the terrain and the nature of the climb demand a certain level of skill and a need for you to be aware of how your body reacts to the various features of high altitude environment.

If you do not know what level of BRS trek would suit you best, worry not! Fill out this Form:

we will send you a progression chart to help you comfortably get out of your comfort zone in order to level up and ultimately reach your highest potential in the big, bad world of outdoor adventure.

Packing List

This is a list of essential items for individuals doing the trek with Bikat Adventures. This list contains only those items which the participants are required to bring with them. The list excludes those items which are provided by Bikat Adventures on the trek. We have divided the items into five categories. All the items in the list are essential except for those marked as optional.

Trekking Gear

  • Ruck sack bag with rain cover. Qty -1
  • Day Pack Bag - Recommended for treks with summit day
  • Head Torch with spare Batteries. Qty -1
  • U V protection sunglasses. Qty -1 Here is how you can choose the best sunglasses for trekking.
  • Water Bottles: 2 bottles of 1 liter each

Footwear

  • Non-skid, deep treaded, high-ankle trekking shoes Qty -1
  • Pair of light weight Slipper/Sandals Qty -1

Clothing

  • Quick Dry Warm lower or Track Pants. Qty - 2
  • Full sleeves T-shirts/ Sweatshirts. 1 for every 2 days of trekking
  • Pair of thick woolen socks. 1 pair for every two days of trekking
  • Thermal Body warmer Upper & Lower. Qty-1
  • Undergarments. Qty - 1 for every day of trekking
  • Warm jacket closed at wrist & neck .Qty-1
  • Full sleeves sweater. Qty -1
  • Rain wear ( Jacket & Pants ) . Qty-1
  • Pair of waterproof, warm gloves. Qty-1
  • Woolen cap. Qty-1
  • Sun shielding Hat. Qty -1

Toiletries

  • Personal toiletries kit (Small Towel, Toilet paper, paper soap, Bar soap, toothbrush, toothpaste, cold cream, etc.)
  • Sun screen lotion small pack. Qty -1 Here is your Sun Protection 101 to stay safe in the bright sunny outdoors.
  • Lip Balm small pack. Qty-1

Utensils

  • Small size, Light weight & Leak proof lunch box. Qty-1
  • Plate. Qty- 1
  • Spoon.Qty-1
  • Tea/Coffee (plastic) Mug.Qty-1

Miscellaneous

  • Camera (Optional)
  • Carry your medicines in plenty in case you have any specific ailment. Consult your doctor before joining the trek.
  • Dry fruits, Nuts, Chocolate bars (Optional)


Frequently Asked Questions



Tulian Lake Trek, at BRS 3, is suitable for both beginners and seasoned trekkers.

If you can Jog/Run for 3 kms in 25-30 mins, you are ready to take on this trek. In addition to this, you can also add resistance workouts to your schedule like squats, lunges, push ups etc.

If you cannot do the above, there’s no need to worry. It is important to remember that it’s all about practice. Get on a training schedule and we can assure you that you will meet these standards in a matter of a few months.

A certain level of fitness and physical endurance are required to take on any high-altitude trail in the Himalayas. Basic knowledge about ascending & descending techniques for mountain trails, how to use a sleeping bag, toilet tents, sleeping tents, and mountain mannerisms will be helpful.

The minimum age limit is 9 years. However, minors between 9 to 17 years of age should be accompanied by their parents/ guardians. If you are above the age of 60, kindly carry a medical certificate from your doctor that deems you fit for adventure activities like trekking.


Tulian Lake Trek is located in the Indian union territory of Jammu and Kashmir, specifically in the Kashmir Valley region. Tucked deep in the Anantnag district of the state at a height of 3,685M, this alpine lake rests neatly amidst the high snowy mountains in its vicinity.

The trek's main highlight is reaching Tulian Lake, a serene body of water nestled amidst the mountains, offering a tranquil spot for relaxation and reflection. Chunks of solid ice float in its waters giving character to this lake just 16 kms southwest of the popular city of Pahalgam. The trail of this trek is thick with forests characteristic of this region of Kashmir. Pine, fur, chir and spruce trees are plentiful in these lovely jungles. What’s even better about this lake apart from its floating icebergs is its unique shape – the curves of the lake give it a neat figure of the number eight. Stretching as far as a km, it is fascinating to see its turquoise blue colours which look brighter with the monochrome of snow in the background.

With ample changes in the landscape and a few challenges on the trail, the Tulian Lake Trek is a moderately difficult one, making it accessible to those who have attempted an easy Himalayan trek before. Although not entirely out of reach for beginners, the trail does need you to tackle some steep slopes which if snowed on get very slippery.

The best time to do the Tulian Lake Trek is from July to September.

On the trekking days we have twin-sharing tents. In case you want an individual tent, you can add that to your booking request for an additional cost.

During the summer months of June to September, the temperature during the day is usually around 10°C to 20°C at lower altitudes, while it can be cooler at higher altitudes. At night, the temperature can drop to around 0°C to 10°C, and at higher altitudes, it can drop below freezing.

The Tulian Lake Trek is considered to be moderately challenging in terms of difficulty. The trail involves walking on a mix of rocky paths, meadows, steep ascents and descents, and river crossing. However, it does not require any specialized technical skills or equipment.


The base of Tulian Lake Trek is Ganesh Bal. Ganesh Bal is a small village, 2 kms from Pahalgam, on the banks of Lidder river. You can either reach the base of the trek on your own or request to include transport as an add-on service at an additional cost while booking the trek with us.

Airtel, Jio, and BSNL work randomly. You will need either a postpaid connection or a local prepaid connection.

The nearest ATM is located in the city of Srinagar, which is the starting point for the trek.

We can arrange reserve taxis on request from Srinagar to Srinagar. Use the ‘Srinagar to Srinagar transport’ option as an add-on to book the transport with us.

Expect to reach Srinagar by late evening.

Dal Lake: The jewel of Srinagar, the Dal lake is synonymous to a visit to Srinagar and almost a visual definition to the town. Spread over a straggling 26 sq.kms, it is the most photogenic stretch of this paradise on earth and undoubtedly also one of the most sought after of attractions.

Mughal Gardens: Built in the Mughal era, donning its majestic architecture, are the Mughal gardens. The garden is a combination of the Nishat Bagh, Shalimar Gardens & Chashm-e-Shahi. The most prominent feature of the gardens is its long stretches of cascading fountains making this a must see for every traveller.

Nishant Bagh: Laid out in 1633, Nishant Bagh is fondly known as the Garden of Joy. Its beauty is enhanced by the well-manicured landscapes, long avenues of Chinar & cypress trees, rare flowering plants, 12 terraces & several bubbling fountains that cover the whole expanse of the garden.

Shankaracharya Temple: Visit this effulgent, age old temple in Srinagar to feel closer to the gods. Situated at a height of about 1100 feet on the south-east of the city, this sacred temple offers splendid views of the valley and snow-clad mountains of the Pir Panjal range.

Hazratbal: Hazratbal Mosque, situated on the western shore of the pristine Dal Lake, is a sacred Muslim shrine in Hazratbal. Hazratbal's significance is derived from the fact that it houses an heir of the prophet Muhammad, a relic, titled Moi-e-Muqqadas. The relic is only displayed to the public on religious occasions, usually accompanied by colourful fairs afterwards. The shrine commands a grand view of the lake and the mountain beyond, especially when its pristine white marble elegance is reflected in the waters of the lake.


All the common gear like tents, sleeping bags, mattresses etc. are provided. All the technical climbing equipment (as required) are also provided to you. Safety equipment used for rescue is carried by our trek leaders.

You can rent trekking shoes, trekking poles, a fleece jacket and a rucksack from us. In case you have any other requirements, you can talk to our representative and we will be happy to assist you in any way that we can.

You will receive your rented equipment during the briefing in Ganesh Bal, on Day 1.

Our trek leaders will collect the rented equipment from you at the end of the trek on the last day.

For a detailed list, check the Packing List section on this page.

You can buy your essentials in Srinagar. However, do not leave anything for last minute purchase.


Although not recommended, you can off load your bag at an additional cost. Add a request while making your booking for the trek and it can be arranged.

(Note: We don’t recommend offloading because the extra resources on a trail - ponies or porters depending on the trail - means extra load on the environment which can easily be avoided. It also goes against the spirit of trekking by eliminating a level of endurance and discomfort from the experience which are factors at the very heart of an outdoor adventure activity.)

We don’t have extra luggage drop off facility on this trek.

On all trek days, we provide 3 full meals (breakfast, lunch & dinner) in addition to evening snacks and tea. The meals are vegetarian and the menu is pre-decided for all days of the trek. We do provide eggs as well on certain days. If you have any specific food-related allergies or restrictions, you can let our local staff (during the trek) know, and your requests will get accommodated. We try to provide a variety of food across meals so as to avoid repetition as well as cover all nutritional needs.

On campsites, our team will dig dry pits and assemble a toilet tent to provide for safe and secure quarters. A shovel will be provided within the toilet tent as well. Using water in the toilet tent is restricted; you will need to carry your own toilet paper. On the more difficult expeditions, toilet tents are not carried to the higher camps (above base camp) due to restriction of space (to pitch the tent).

In case you get your period on the trail and don’t have sanitary napkins, our trek leaders can provide them to you. If you need any other kind of assistance, you can let our trek leaders know. Irrespective of gender, our leaders are gender sensitised and equipped to assist you in any way you need them to.

Our team carries a first aid kit and all the basic medicines required during the trek. They are equipped to be the first responders in case of any injury or health-related issues. For higher expeditions, we also carry a HAPO Bag and oxygen cylinders to tend to any altitude-related health conditions.

No, we will be camping in the wilderness with no access to electricity.


A copy of your ID Proof and Medical Certificate are the mandatory documents required for this trek. (Soft copies for all of these are to be sent to us & originals should be on your person while on the trek.)

Yes, insurance for any high-altitude activity is highly recommended to cover for the cost of rescue, evacuation and any other emergency service required as well as to cover for medical cost in case of injury or illness during the trek. You can buy it on your own. Alternatively, if you want us to buy it on your behalf, you can mark it as an add-on during the booking of the trek.

Yes, there are multiple permits required for this. We obtain the permits on every trekkers’ behalf. All the permit costs are included in your trek cost.


Yes, you will receive e-certificates (of completion) after the trek. It will bear your name, the trek, and the maximum altitude you achieved on the trek. In case you were unable to finish the trek, you will get a certificate of participation.

On completion of the trek, the certificate will show up on your dashboard on our website. You can download it directly from there.


Tulian Lake Trek is in India. If you are coming from outside, you will need a visa to enter the country. You should be able to find the rules for obtaining a Visa based on your home country on the internet. This information is easily available.

This does not apply to you if you are an Indian citizen. In case you don’t hold an Indian passport, you will need to check online for Visa application rules based on your home country.

If you are not an Indian citizen, you will need Travel Medical Insurance to travel to the country. Please make sure that your insurance policy is valid for the altitude you are going to and the activity you are undertaking, to cover risks during the trek. The insurance policy provided by Bikat Adventures does not cover foreign nationals. So, please do not purchase it while making the booking from our website.

Tulian Lake Trek is located in Kashmir Himalayas. The Himalayas house the tallest mountains in the world and have long been a treasure trove for all adventure enthusiasts. The variety in terms of beauty, terrain, landscape, geography, culture and opportunity for adventure in the Himalayas, remains undisputedly unmatched.

You can make the booking any time depending on availability of slots in our fixed departure batches. You will get this information at the top of this page.


A Basic Mountaineering Course certification from one of the five recognized mountaineering institutes in India is a minimum requirement to join our team. Our field experts are also trained in basic medicine and first-aid response. We also conduct on-ground training for our staff once a year as a refresher for old skills and to learn some new ones. During this training that we call APW (Adventure Professional Workshop), our leaders learn close to 25 topics and techniques of rescue which are not covered in the BMC and AMC courses. For practical training, we simulate on-ground situations to prepare them for quick thinking and quick response during emergencies.

We follow a rigorous regime of hiring and training our experts on the field. Each trek leader is a certified mountaineer with years of experience in the field. The interview process to bring a trek leader on-board is close to 6 months long where we assess various skills as well as personality traits of an individual. They also go through an on-field assignment as part of the hiring process. Trek leaders also progress in time from leading easier treks before advancing to the more difficult ones where the stakes are higher. For detailed information on our selection process, please visit Forerunners - The Making Of A Trek Leader

It absolutely is. We recognize, value and embody the ideology that the world of outdoor adventure can benefit from diversity. We make it our mission to create outdoor spaces as equally accessible and safe for all genders as possible. We also encourage women leaders in the outdoors and all of our staff (irrespective of gender) is gender sensitised. As for accommodation, in case there are no other women on the trek, a solo female trekker is provided with a separate single-occupancy tent.

Our batch sizes for Tulian Lake Trek are capped at 15 with the trek leader to trekker ratio of 1:8.

In addition to their qualification, our trek leaders are trained to tackle any and all kinds of sudden conditions that may present themselves on ground. During our recce stage, we study the trail in great detail and map out rescue routes before opening it up for our trekkers. We also have local support staff stationed in each area to arrange for emergency services at the place of need as quickly as possible.

We mobilise road rescue efforts where our trek leaders bring the person to be rescued down to the trailhead of the trek from where a car can take them to the nearest healthcare facility. The cost of rescue is not covered in the trek fee that we charge. It must be borne by the participant. However, if you opt for the insurance the cost of rescue operations can be claimed from the Insurance company on production of valid proof e.g. doctor’s prescription & hospital bills etc. Please note that Bikat Adventures is only a facilitator & not a party in the Insurance policy. You need to raise the claim request directly with the Insurance company. Bikat Adventures is not responsible for any rejection of claim. You can call the insurance provider directly for any clarifications related to the Insurance policy. Although not mandatory, we recommend buying the insurance. You don’t necessarily have to get the insurance we provide, you can pick an Insurance company of your choice and get a policy directly from them. If you need more information on the terms and conditions of the insurance policy, get in touch with our customer support team.

All the gear used on our treks and expeditions is tried and tested, maintained for good quality and is overall top notch in quality and condition. We are continually looking to obtain the best of everything there is in the market so as to ensure optimum safety.

That will depend on the nature of your medical condition. Do give us a call, and one of our people will help you understand what is best for you. If not this, we are sure there would be plenty of other options you can choose from our vast portfolio to pick as your next adventure.


We have rolling camps on all our trails. To know why we are strictly against the concept of Fixed Camping, read Reasons to Ban Fixed Camping in Himalayas

This is a complex question and has a compound answer. The simple response is that because it is bad for the environment which we dearly love but if you are interested in a more detailed response to this question, please read Reasons to Ban Fixed Camping in Himalayas

There are a number of measures that we take to prevent overcrowding on some of the most popular trails. Some of them are capping our group size at 15, capping the number of trekkers on a trail to 250 per season, constantly looking for newer trails and routes to spread the crowd around and providing incentives to our trekkers to try unexplored territories with us. We put in place the system of dynamic pricing, which is the first of its kind in the trekking industry, which incentivises trekkers to choose less crowded trails by offering higher discounts. We have noticed, since we started this system, that this has helped in a big way to spread out the crowds between trekking routes. We are also going international so as to relieve some of the stress on the Himalayan landscape as well as explore newer ranges and design newer experiences for our community. If you want a more detailed description of all our measures in this regard, please read Simple solutions to overcrowding on Himalayan Treks

Some basic things to remember are: do not use water, do not dispose of anything non-biodegradable inside the pits, carry your own roll of toilet paper and remember to cover up after yourself to leave a clean toilet for your fellow trekkers. Everything else is much the same like using an Indian style home toilet!

Most wet wipes are not biodegradable which means it could take 100 years or more for them to decompose – not the best thing if you are trying to ‘Leave No Trace’, right?

This is quite a tricky situation but not a hopeless one. Since most of our sanitary waste is not biodegradable, we recommend that you pack your pads/tampons neatly, store it in a zip-lock bag and bring it back down with you where there are better options to dispose of them. In case you do not have zip-lock bags, ask our trek leaders for them and they should be able to provide them to you.

Each trekker is responsible for the use and hygiene of their own eating utensils. And as a measure to maintain proper hygiene, we do not provide plates and spoons. Also, dipping your hands in cold water to wash your own utensils adds something to the overall joy of high-altitude living, wouldn’t you think?


On making the payment, you will receive a booking confirmation along with the packing list and a copy of the undertaking form via email. You will subsequently receive emails detailing documents required, how to prepare physically and mentally for the trek, information on pick-up location on the first day etc. Please add info@bikatadventures.com in your trusted emails list to make sure our emails don't go to your spam folder.

A Whatsapp group will be formed a few weeks before departure. Members from our team are on those groups as well. Feel free to seek any clarifications you require in regards to the trek, on the group itself. Updates related to transportation/pickup point/pickup timing, accommodation etc. will be shared on the Whatsapp group as well.

Yes, we create a Whatsapp group a few weeks before the departure date so that the flow of information remains smooth and transparent.

Yes, it is one of the mandatory documents you will need to submit before the trek starts. The soft copy is to be sent to us & the original should be on your person while on the trek.

Yes, we will provide you an undertaking form through email which will need to be filled up by you and submitted to us post booking.

Why Bikat?

Small Group Size


Our batch sizes are capped at 15 for smaller treks with the trek leader and trekker ratio of 1:8. This ratio, in our years of experience, has proven to deliver the best trekking experience for individuals as well as groups. Capping the size of the group ensures individual attention to each trekker so that no signs of distress or need during the trek go unnoticed. It also helps to form a more cohesive cohort with better group energy which helps define the rhythm and pace of days on the trek.

As you go higher up on the BRS scale, since the stakes are higher, expeditions have an even smaller group size with the ratio of expedition leader to climber set at 1:2.


Qualified Trek Leaders


We follow a rigorous regime of hiring and training our experts in the field. Each trek leader is a certified mountaineer with years of experience in the field. In addition to their qualification, they also go through practical and situational training to tackle any and all kinds of sudden conditions that may present themselves on the ground. Being unpredictable is the core nature of the mountains but being ready for any circumstance as best as possible is a controllable asset that we try to nurture.

Our field experts are also trained in basic medicine and first-aid response.

Watch: Forerunners - The Making of A Trek Leader At Bikat Adventures


Guided Progression


Since Bikat Adventures is a learning-based organization, we help you climb up the ladder of difficulty within the sphere of outdoor adventure systematically. Our on-ground training modules are designed to handhold you through the upskilling process so that you are ready to take on bigger challenges.


Equipment Quality and Check


All the gear used on our treks and expeditions is tried and tested, maintained for good quality, and is overall top-notch in quality and condition. We are continually looking to obtain the best of everything there is in the market so as to ensure optimum safety.


Support Systems


Along with the staff you see on-ground, we have a team of superheroes working in the background to give you the best experience possible. Our background team also comprises local staff from each area who know the region best. Having local support helps with studying the area, pre-planning, execution, and in receiving timely support in case of emergencies in these remote locations.


Communication


Our on-field staff is in constant contact with our teams based in primary locations so as to eliminate any avoidable delay in reaching additional help and support when required. We try to use the best tools for communication available, including satellite phones, in regions where they are not restricted.


What our customers Say

Cancellation Policy


Cash refund

Cancellations up to 30 days prior to departure date

5% deduction

Cancellations between 30 days to 15 days prior to departure date

50% deduction

Cancellations within 15 days prior to departure date

No Refund

Voucher refund

Cancellations up to 5 days prior to departure date

No Deduction

Cancellations within 5 days prior to departure date

No Refund

Please Note:
  1. Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers
  2. This is only a brief of cancellation terms. For finer details please refer Detailed Cancellation Policy.

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